Refund policy
Return and Refund Policy
We want you to be satisfied with your purchase from PotStudio.
Returns
We accept returns within 30 days of delivery. Items must be in new, unused condition with original packaging. To start a return, contact us with your order number and reason for return.
Refunds
Approved refunds are typically issued to the original payment method within 5 business days after approval. Shipping fees are non-refundable unless the return is due to our error.
Exchanges and defects
If an item is defective, damaged, or incorrect, contact us within 7 days of delivery.
Return shipping
For change-of-mind returns, you may be responsible for return shipping. For our errors or defective products, we will cover return shipping.
Contact
info@potstudio.shop
We want you to be satisfied with your purchase from PotStudio.
Returns
We accept returns within 30 days of delivery. Items must be in new, unused condition with original packaging. To start a return, contact us with your order number and reason for return.
Refunds
Approved refunds are typically issued to the original payment method within 5 business days after approval. Shipping fees are non-refundable unless the return is due to our error.
Exchanges and defects
If an item is defective, damaged, or incorrect, contact us within 7 days of delivery.
Return shipping
For change-of-mind returns, you may be responsible for return shipping. For our errors or defective products, we will cover return shipping.
Contact
info@potstudio.shop